Under the provisions of Article 18 of Law No. 144/2015, of September 8, we inform the esteemed consumer that, in the event of a dispute, they may resort to the following alternative consumer dispute resolution (ADR) entity:
CIAB – Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)
Rua D. Afonso Henriques, no. 1 (Ed. da Junta de Freguesia da Sé)
4700-030 Braga, Portugal
Phone: +351 253 617 604
Fax: +351 253 617 605
Email: geral@ciab.pt
Or directly at one of the associated municipalities.
For more information:
Consumer Portal
(www.consumidor.pt)