{"id":16,"date":"2025-05-22T11:38:20","date_gmt":"2025-05-22T11:38:20","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=16"},"modified":"2026-01-05T12:43:07","modified_gmt":"2026-01-05T12:43:07","slug":"consumer-disputes","status":"publish","type":"page","link":"http:\/\/cmw.pt\/pt\/consumer-disputes\/","title":{"rendered":"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16\" class=\"elementor elementor-16\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ada07d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ada07d\" data-element_type=\"section\" data-settings=\"{&quot;wdt_bg_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_position&quot;:&quot;center center&quot;,&quot;wdt_animation_effect&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2c91cb4\" data-id=\"2c91cb4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-820350c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"820350c\" data-element_type=\"section\" data-settings=\"{&quot;wdt_bg_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;wdt_bg_position&quot;:&quot;center center&quot;,&quot;wdt_animation_effect&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ce4fa2c\" data-id=\"ce4fa2c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52aef74 elementor-widget elementor-widget-text-editor\" data-id=\"52aef74\" data-element_type=\"widget\" data-settings=\"{&quot;wdt_animation_effect&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"97\" data-end=\"324\"><strong data-start=\"97\" data-end=\"171\">Ao abrigo do disposto no artigo 18.\u00ba da Lei n.\u00ba 144\/2015, de 8 de Setembro<\/strong>, informa-se o prezado consumidor que, em caso de lit\u00edgio, o consumidor pode recorrer \u00e0 seguinte entidade de resolu\u00e7\u00e3o alternativa de lit\u00edgios de consumo (RAL):<\/p><p data-start=\"97\" data-end=\"324\">\u00a0<\/p><p data-start=\"326\" data-end=\"516\"><strong data-start=\"326\" data-end=\"420\">CIAB - Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo (Tribunal Arbitral de Consumo):<\/strong><br data-start=\"420\" data-end=\"423\" \/>Rua D. Afonso Henriques, n.\u00ba 1 (Ed. da Junta de Freguesia da S\u00e9)<br data-start=\"489\" data-end=\"492\" \/>4700-030 Braga, Portugal<\/p><p data-start=\"518\" data-end=\"588\">Telefone: +351 253 617 604<br data-start=\"541\" data-end=\"544\" \/>Fax: +351 253 617 605<br data-start=\"565\" data-end=\"568\" \/>Email: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"575\" data-end=\"588\">geral@ciab.pt<\/a><\/p><p data-start=\"590\" data-end=\"642\">Ou diretamente em um dos Munic\u00edpios associados.<\/p><p data-start=\"590\" data-end=\"642\">\u00a0<\/p><p data-start=\"644\" data-end=\"737\">Para mais informa\u00e7\u00f5es:<br data-start=\"665\" data-end=\"668\" \/><strong data-start=\"668\" data-end=\"687\">\u200bPortal do Consumidor<\/strong><br data-start=\"687\" data-end=\"690\" \/>(<a class=\"\" href=\"http:\/\/www.consumidor.pt\" target=\"_new\" rel=\"noopener\" data-start=\"691\" data-end=\"736\">www.consumidor.pt<\/a>)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Under the provisions of Article 18 of Law No. 144\/2015, of September 8, we inform the esteemed consumer that, in the event of a dispute, they may resort to the following alternative consumer dispute resolution (ADR) entity: \u00a0 CIAB \u2013 Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)Rua D. Afonso Henriques, no. 1 (Ed. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Under the provisions of Article 18 of Law No. 144\/2015, of September 8, we inform the esteemed consumer that, in the event of a dispute, they may resort to the following alternative consumer dispute resolution (ADR) entity: CIAB \u2013 Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)Rua D. 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